Services - SCOOP & SPOON


is a marketing and communication-technology company. We develop, support and focus on all
competences that are needed in order to be excellent in the digital business.


WHAT DO
USERS WANT?

BRAND CONTENT SHOULD BE:

Accessible & useful, anytime, anywhere
Available on all devices
Easy and quick to find

WHAT DO
BRANDS WANT?

To provide useful and accessible content
about their brand – anytime, anywhere,
fulfilling the users’ needs

HOW CAN WE
ENSURE THAT
THE RIGHT
CONTENT COMES
TO THE RIGHT
USER?

TECHNOLOGY-BASED
MODULES

Our intelligent modules enable device independence, maximum freedom of movement for users and real interactions that are displayed in real time. This multidimensional, user-focused approach gives users the opportunity to find the right content according to their own individual needs.


SCOOP

Recommender Engine

Content based recommendations
Collaborative recommendations


SCOOP

Personalisation

Individual content
User activity tracking through machine
learning algorithms


SCOOP

Excellent UX

Scoop Stack
Exceptional and consistent user experience across all user touchpoints along the entire Customer Journey


SCOOP

User Journey

User generated content through
system interaction
Expert generated content and
simplified sharing


SCOOP

Data Visualisation

Design UX & UI
Visualisation of
Complex Data
Content Workflows
Big Data Visualisation

SCOOP & SPOON’S CORE COMPETENCES ENABLE
EFFICIENT IMPLEMENTATION

DIGITAL MARKETING
SCOOP
Campaign Management
Business Models
Strategies and Creative Concepts
Performance Measurement
Corporate Communication
Digital Marketing Activities
(SEA, SEO, ASO, Social Media)
CUSTOMER SERVICES
SCOOP
1st & 2nd Level Support
User Assistance
Application Maintenance & Optimization
Trainings & Start-Up Support
SOFTWARE DEVELOPMENT
SCOOP
Process Integration
System Integration
Back-end Technologies
Analysis & Solution Conception
UX-Driven Implementation
Mobile & Web Development
Java Enterprise Development
Integration in Enterprise Processes
Data Analysis, Profiling & Tracking
ACCOUNT
SCOOP
Competent & Tailor-Made Consulting
Professional Project Management
ROI-Driven Approaches
Expertise & Knowledge of Trends
EDITORIAL
SCOOP
Copywriting for Digital Platforms
Magazines
Product & Company PR
USER EXPERIENCE
& DESIGN
SCOOP
Customer Journey Mapping
Motion & Interaction Design
User Interface Design & Visual Design
UX Evaluation & Testing
Interactive Prototypes
Content Requirements & Information
Architecture